1. Arrival and departure
Rooms are available after 14:00 on the day of arrival. However, we will try to provide you with a room in advance, as long as you have received approval from the manager.
Guests are expected to vacate their rooms by 12:00. If you still wish to leave the room later, please contact the manager to check if this is possible.
Your reservation does not include travel insurance. We recommend everyone to get one.
3. Cancellation of the reservation
The owner reserves the right to cancel your reservation as a result of unusual and unforeseen circumstances, which include war or threat of war, riots, civil unrest, government acts, terrorist acts, natural disasters, adverse weather conditions, fires orsimilar ones.
Guests are obliged to behave in such a way as not to disturb the other guests or to damage the prestige and reputation of the owner. The management reserves the right to terminate without compensation or refund the stay of any person who does not meet these conditions.
5. Lost or stolen items
The hotel management is not responsible for the recovery of items forgotten or left in the hotel without the supervision of guests.
The hotel is not responsible for accidents with children occurring within the hotel. The responsibility for child supervision is assumed entirely by the parents / guardians for their entire stay.
7. Other guests
The owner reserves the right to have other guests staying in the hotel, restaurant and tavern, unless the entire hotel is booked.
8. Opening hours for the restaurant
from 8:00 to 23:00
9. Credit and debit cards
We accept credit and debit card payments: VISA, MASTERCARD, Maestro, Borika and others.
10. Accommodation policy for children and adults:
Each child aged 0-1.99 stays in a room with a parent / adult and receives a free night’s accommodation.
For every child from 2 to 11.99 years on a regular or extra bed 50% of the price for an adult is paid.
11. To confirm your reservation you need to transfer 30% in advance to a Bank account
IBAN: BG28 CECB 9790 10G5 275002 BIC: CECBBGSF
HIDEA EOOD, UIC: 203859033
The additional payment of the remaining amount is made upon check-in.